Levels of Service Offered

Competitive Rates

TENANT FIND — 8% + VAT

1. Providing a rental valuation of the property, and offering advice as required.
2. Advertising and marketing as necessary, interviewing and selecting tenants, arranging/carrying out viewings.
3. Collecting any holding fees, the first advance rental, and a security deposit usually equivalent to 1.5 calendar months’ rental.
4. Taking up references and carrying out credit checks as appropriate.
5. Preparing (and signing as Agent for the Owner in the case of Full Management service) a suitable tenancy agreement in accordance with current law (see Commissions and Fees).
6. Co-ordinating the preparation of an inventory and schedule of condition if required (see Commissions and Fees). For our Full Management service this option is mandatory.
7. Advising on and, in the case of Full Management service, assisting in the transfer of utility service accounts.
8. Advising and assisting in the arrangements of any insurance that may be required.

RENT RECEIPT — 10% + VAT

1. Receiving ongoing rental payments, preparing and forwarding to the Owner and/or their accountant financial statements on a monthly basis, and remitting the balance of rental payments (after deductions) within 10 working days of the due date, provided the same shall have actually been received.
2. Issuing of relevant demands and notices should due rent become overdue.
3. Assisting in the short-term management of the property at times when Landlord may be absent – 2 weeks maximum in any 3-month period at a charge of £50 + VAT per period.

FULL MANAGEMENT — 13% + VAT

1. Making payment of certain regular outgoings provided the Agent has agreed to do so separately in writing and that sufficient funds are held in credit by virtue of paragraph 9 above.
2. Advising on, and ensuring compliance with, the Gas Safety (Installation and Use) Regulations 1998 with regard to the inspection, maintenance and keeping of records in respect of gas appliances in tenanted premises, the Owner being responsible for all costs involved.
3. Advising on and ensuring compliance with the Furniture and Furnishings (Fire) (Safety) Regulations 1988 (amended 1989, 1993 and 1996) with regard to minimum fire-resistant standards of specified items supplied in the course of letting the property, the Owner being responsible for all costs involved.
4. Advising on and ensuring compliance with the Electrical Equipment (Safety) Regulations 1994 and other relevant legislation with regard to the condition and safety of electrical equipment and appliances in tenanted premises, the Owner being responsible for all costs involved.
5. Advising on and ensuring compliance with Energy Performance Certificates (EPCs).
6. Inspecting the property periodically to ensure compliance with the terms of the tenancy agreement.
7. Arranging any repairs, maintenance or replacements to the property or contents which come to, or are brought to, the Agent's notice and which the Agent considers necessary (up to an estimated cost of £250 for any one item or job) —the Owner being responsible for the cost involved. Where the estimated cost exceeds £250, notifying the Owner or their nominated representative who will be responsible for arranging and paying for such work or replacement, unless otherwise agreed with the Agent.
8. Dealing with any necessary insurance claims on the Owner's behalf, at a charge equivalent to 10% of the value claimed.
9. Obtaining estimates for any major works that might not be covered under an insurance claim. Supervising and negotiating final approval of such works. Should such works exceed a total value of £1,000 a charge of 2.5% of the total value will be made.
10. Taking appropriate initial action in the event of any breach of condition of the agreement in an effort to remedy the situation. Where such a breach persists, informing the Owner or the Owner's nominated representative who will be responsible for taking any further action and meeting any costs involved.
11. Liaising with the tenant on a routine basis, arranging tenancy renewals or check-outs, re-advertising and re-letting to new tenants, as appropriate. Also arranging regular property inspections at least once in every 6 months, but no more than once every 3 months.